Introduction and Consent

The Records Company (“we,” or “us”) is committed to protecting your privacy. This Privacy Policy (“Policy”) explains how we use and collect information about you and your use of our website (“Site”). The terms, “you “ and “your” refer to any visitor to our Website, including (i) any visitors to our Site (“Site Visitors”), and (ii) clients who use or engage our services (“Clients”).
We suggest that all visitors to the Site read this Privacy Policy carefully so that all visitors, clients and other Site users will understand how The Records Company may collect and use information provided. By using this Site or any site of The Records Company or registering for our services, all visitors, users and clients agree to the terms of this Policy. If you do not agree with the terms of this Policy, please refrain from using this Site.

Personally Identifiable Information

The Records Company may collect information about any visitor, user or client, your use of our products and services, and our business relationship with you. We may collect personally identifiable information (“PII” or “Personal Information”), including information that can be used to identify or contact you. Examples include your name, address, and telephone number. We may also collect non-personally identifiable information (“non-PII” or “Non-Personal Information”) about your use of our services and products when you interact with or use our Site, engage our services, or respond to emails, newsletter or promotional or other informational communications. Reasonable efforts have been made to ensure the confidentiality of any and all personally identifiable information.

Log Files

As is true of most web sites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information to help administer the site, ensure security, and to track how visitors interact with our site and our services.


Cookies are small text files that are stored on a user’s computer for record-keeping purposes. We use cookies on our site, including session cookies to make it easier for you to navigate our site. Session cookies expire when you close your browser. We also may use third-party services to better understand site usage. These third parties use cookies on our site to track traffic and report statistical information that helps us and our users in several ways, most notably for on-going improvement of the website. Any and all information collected by these third parties is stored by each respective third-party.

Uses of Personal Information

We use the information collected in order to provide you with our services and respond to any and all questions a user or client may have. We use it to improve our customer experience and to continue improving the quality of our products and services. We may use your information to communicate with you about our services. We may further use your information to ensure our services, communications and website remain functioning and secure, or to investigate, prevent, or act on any illegal activities or violations of our customer agreements.

Promotional Email and Newsletters

If you no longer wish to receive any newsletters and promotional communications from The Records Company, you may opt-out of receiving them by following the instructions included in each newsletter or communication.

Unrequested Intellectual Property

This Policy does not protect you when you send business information, ideas, concepts, inventions, or other intellectual property by email or other means to The Records Company. If you want to keep any business information, ideas, concepts, inventions, or other intellectual property confidential, do not send them to The Records Company.

How We Protect Your Information

The Records Company safeguards the security of any and all data you send us via electronic, administrative and physical procedures. To help ensure the security of your account and any and all personal information submitted, The Records Company requires the following password specifications: combination of letters, numbers and symbols; lower and uppercase text; and eight or more characters. In addition, The Records Company prompts you to change your password at regular intervals.
The Records Company website uses SSL encryption on all web pages where protected health information is submitted. This protects the confidentiality of your information as it is transmitted over the Internet.
The Records Company may employ independent contractors to help manage data services, and such contractors may have access to data, similar to the access we give our employees. In addition, The Records Company may store account data, including personally identifiable information, with a third-party application service provider.

Links to Outside Sites

The Records Company Site contains links to other sites that are not owned or controlled by The Records Company. Please be aware that The Records Company is not and cannot be held responsible for the privacy practices of such other sites. We encourage users to be aware when you leave our site and to read the privacy statements of each and every web site that collects personally identifiable information.

Third Party Information

The Records Company does not trade, sell or share your information. We may at times receive information such as contact lists from other organizations. We may send promotional mailings such as brochures to these addresses. Typically, these are one-time mailings, and the data is not entered into our database. If you want to remove yourself from any third-party’s database, you must contact them directly.

Online Privacy for Children

Our website and services are not designed for children under the age of 13. The Records Company does not and would not knowingly collect personal information from anyone under the age of 13 without obtaining permission from that child’s parent or legal guardian.

Updating or Deleting Personal Information

You can always contact us in order to (1) delete or remove any and all Personal Information from our systems and Site, (2) update any and all Personal Information you have provide to us, or (3) change your preferences with respect to marketing contacts or other activities by emailing us at We will make good faith efforts to accommodate all such requests, unless the information in question is needed to comply with valid legal requirements or to protect the rights, property or safety of The Records Company, our employees or users, or the public. We may decline to process requests that are unreasonably complicated, require disproportional technical effort, jeopardize the privacy of others, or we find to be extremely impractical.

Changes to This Policy

The Records Company reserves the right to modify this Policy at any time, so please review the Policy frequently. If we decide to change our Policy, we will prominently post any such changes to this privacy statement, the homepage, or other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If you do not agree to the terms of this Policy, you should exit this Site immediately. Continued use of the Site following the posting of any changes to the Policy means you agree to be bound by the terms of this Policy.


If you have any questions, concerns or suggestions regarding this Policy, please contact us at