Work With Us

The client specialist is responsible for customer service with our clients and providers. The position is approximately 60% outgoing phone calls with 5% incoming phone calls and 35% communication via other means and noting the progress with each call/communication. This position is fast-paced and demands the employee be able to switch tasks and move between communication tools quickly and accurately. Once trained, the employee will have an assigned client list to solely manage.

The processing clerk takes files and spreadsheets and translates their information into different formats for processing. Processing will include records review, quality checks, file cleanup, and accurate data entry into our systems.

The B2B Salesperson will work directly with our marketing director and legal counsel to develop leads and maintain relationships with organizations requiring records retrieval support.

The records processor reviews medical records and related data to verify complete and accurate information, ensuring every request meets quality and compliance standards.

The data entry specialist manages daily import lists and spreadsheets while maintaining high accuracy standards and strong professional communication.