4 Ways to Use the Time You Save with Records Retrieval

When you outsource records retrieval to The Records Company, you’re reclaiming hours of time for yourself and your staff. You no longer have to devote time searching around the country for doctors’ offices, emergency medical services, police stations, employers, or a host of other sources. You don’t need to spend hours obtaining and completing forms, making phone… Continue reading 4 Ways to Use the Time You Save with Records Retrieval

Gathering Feedback for Client Satisfaction

If you think back to the last time you were asked to leave feedback on a product or service you purchased, you probably don’t have to delve too far into your memory: the toaster you ordered from an online retailer, your vacation getaway house, your ride to the airport, the app you downloaded. It’s safe… Continue reading Gathering Feedback for Client Satisfaction

Bringing the Joy Back to Work

Last week we talked about how to retain employees in a tight labor market when new hires and great talent are in short supply. But what if you’re on the other side of the coin? You’re just not feeling the passion or joy you once found in your work. A shift of positions, or firms, or… Continue reading Bringing the Joy Back to Work

Meeting the Challenges of Employee Retention

If you own or manage a company or firm, you don’t need us to tell you recruiting and retaining employees presents an ongoing challenge. January 2018 marked the fourth month of historically low unemployment rates in the United States, which is generally great news for your business and its place in the economy. At the same… Continue reading Meeting the Challenges of Employee Retention

Avoiding and Managing Burnout

At The Records Company we retrieve medical records for litigation and insurance claims, which places our clients at the intersection of two industries that exert high levels of pressure on workers: legal practice and healthcare. As the year comes to a close, it’s natural for employees in all fields to take stock of our working lives, our goals,… Continue reading Avoiding and Managing Burnout

Go Beyond: Promoting Organizational Citizenship

Most employees already complete tasks that aren’t strictly part of their job descriptions, formally defined as “Organizational Citizenship Behaviors.” They work extra hours, take work home, mentor new hires, assist colleagues, volunteer for special projects, as well as a host of other contributions to the well-being of the company. These behaviors benefit the company or… Continue reading Go Beyond: Promoting Organizational Citizenship