Thanksgiving is all about counting your blessings, showing gratitude — and eating a big plate of carbohydrates… or two (we don’t judge). While we wait for the big day when we will gather with family and friends to loosen our belts for one more slice of pie, here at The Records Company we’re taking stock… Continue reading Giving Thanks at The Records Company
Tag: customer service
Court Rules Pricing Changes for Medical Records
The Case On January 23, 2020, the United States District Court for the District of Columbia issued a ruling that will change the federal pricing structures for medical records requests from third parties and patient representatives. Since 2016, under the federal HITECH Act, medical records requests from third parties, such as law firms, insurance companies,… Continue reading Court Rules Pricing Changes for Medical Records
Try Outsourcing in the New Year
At the start of a new year, it’s natural to take stock of your organization’s needs and think about how you can make better use of your resources to increase productivity and profit. If you’re reading this, your organization likely works with large volumes of medical records (among others), and you may be looking for… Continue reading Try Outsourcing in the New Year
Services Above and Beyond Records Retrieval
Retrieving, delivering, and storing records are only a part of the services we provide that can save you time and money. You already know we provide superior litigation support for personal injury and other cases with one-stop shopping for all the records you may need for a case—medical records, EMS reports, employment records, legal records,… Continue reading Services Above and Beyond Records Retrieval
Important Changes for Our Clients
In the coming weeks, The Records Company will reduce our number of email updates sent to clients as we prepare to introduce a new portal system that will provide status updates without adding to your email load. As a first step toward the new system, we will simplify our responses on the current portal to streamline information and… Continue reading Important Changes for Our Clients
Multitasking: Let Go of the Illusion (Part 1)
Multitasking might be the most commonly used word we use to describe our working lives here in the 21st Century. Our identities are wrapped up in that word. We like to describe ourselves as multitaskers. We like to think of ourselves as people who are successfully juggling our responsibilities and Having It All. We like… Continue reading Multitasking: Let Go of the Illusion (Part 1)
The Big Picture on Medical Imaging
Medical imaging– such as x-rays and scans– comprises one of the most essential components any medical record. If you’re using a medical record in litigation or in settling an insurance claim, medical imaging provides direct visual evidence of an injury or physical condition. To the properly trained eye, medical imaging shows the type of injury… Continue reading The Big Picture on Medical Imaging
Don’t Go It Alone with Records Retrieval
We don’t have any side hustles at The Records Company. We specialize in locating, retrieving, and certifying records for law firms, healthcare providers, insurance companies, and other third-party requesters. That’s all we do, and we love it. Our singular focus and our passion for the pursuit of records gives us unparalleled expertise. Here’s how that… Continue reading Don’t Go It Alone with Records Retrieval
Register for Records Retrieval in Four Easy Steps
We often talk about how fast and easy it is to register to use our online portal at The Records Company. How fast and easy is it, really? So fast and easy you can get registered and begin submitting requests in four steps. Step 1: Profile To set up a profile, you need your first… Continue reading Register for Records Retrieval in Four Easy Steps
Release Forms Made Easier
Here at The Records Company, our commitment to delivering records quickly and reliably never wavers. One of the most common reasons for a delay in our process involves obtaining the release forms we need to retrieve records on behalf of our clients. Our easy-to-use online portal allows clients to attach digital copies of release forms to… Continue reading Release Forms Made Easier