Category: Company

Corporate Social Responsibility (CSR) is a hot buzzword in business right now, and this is the time of year when many companies and firms put their efforts on display for the world. We are inundated with commercials showcasing the various social activities and incentives employed by companies across all markets. This is also a good… Continue reading ‘Tis the Season: Corporate Social Responsibility

By their very nature, legal actions and litigation are stressful for clients. They trust their attorneys and legal team to bring these actions to a swift and satisfying close. In the interim, legal actions can be all-consuming for clients as they worry about the outcome of their case. While you can’t ensure the outcome they… Continue reading Litigation Support: Why Your Clients Need Records Retrieval

In 2017, we all know how integral social media is for building our reputation and marketing our services—whatever our services may be—in an increasingly competitive marketplace. While we think about our social media feeds as a means of reaching current and potential customers and clients, we might think less about the potential social media has… Continue reading Social Media That’s Personal and Personable

When we think of “team building” too often we think of awkward training sessions with requisite icebreaker activities, including, perhaps, the ever-unpopular “trust fall.” But team building activities are a necessary component of creating the kind of collegial and positive workplace climate that establishes the trust and camaraderie your working teams and whole staff need… Continue reading Everyday Team Building That Works

Customer service is the feature that sets just about any business apart from the competition. Instinctively, you know what good service looks like, what it feels like, and you gravitate to the service providers and sellers who provide the best service. On the surface level, we want many of the same things from our commercial… Continue reading Superior Customer Service: The Records Company

In one of his best-known standup routines, British actor and comedian Eddie Izzard illustrates the importance of non-verbal communication with commentary about John F. Kennedy’s 1962 speech in Berlin, in which Kennedy famously declared “Ich bin ein Berliner.” Izzard’s punchline says Kennedy’s appearance and tone were so charismatic the crowd didn’t care that Kennedy’s words… Continue reading Presentation is Important: Non-Verbal Communication

Marvel Comics legend Stan Lee is often credited with writing, “With great power comes great responsibility.” Email is one such “great power” we often take for granted, dashing off messages in spare moments through the day. We may think even less about the power of email because of the other forms of communication—namely text and… Continue reading Unleashing the Power of Email

The advantages of building a diverse workplace extend well beyond the philosophical good of promoting ideals of equality and inclusion. Research consistently shows diverse workplaces have a competitive edge in their markets, whatever their field or industry. What We Think About When We Think About Diversity The forms and definitions diversity can take in a… Continue reading Building Diversity in the Workplace

Stress is a part of life in and out of the workplace. Some of the best ways to manage stress and anxiety are associated with the trappings of an overall healthy lifestyle: exercise, get a good night’s sleep, eat real food, stay organized. But what do you do about stress that’s happening in the moment?… Continue reading In the Moment: Mastering Workday Stress