Laws governing medical records retrieval vary considerably from state to state. Because of privacy concerns and the need to grant patients access to their own records, these laws are also in near-constant flux. A basic search for “medical records fees” reveals state laws sometimes change as often as month to month. At this very moment,… Continue reading Tracking Changes: How We Streamline to Save You Money
Category: Company
Cross-Promotion: What It Is and What It Does
In the current marketing and media climate, it seems everyone is vying for attention—and there’s only so much attention to go around. Cross-promotion allows related businesses to join forces, allowing each participating business exposure to the other’s audience, which creates broader exposure for everyone. Cross-Promotion is all over the marketing landscape, from special offers of… Continue reading Cross-Promotion: What It Is and What It Does
Creating a Positive Workplace Environment
Fostering a positive environment in the workplace creates happier workers. Happiness is a benefit on its own, but it’s also good for your bottom line. A 2015 study in Harvard Business Review revealed workplaces where the culture could be described as positive also had fewer problems with absenteeism and lost productivity as well as lower… Continue reading Creating a Positive Workplace Environment
Better Planning = Better Meetings
Depending on your position in your workplace, you’re either regularly running meetings or will regularly run meetings in the future. Either way, your approach to meetings will determine whether they are a vital and productive part of your workday or a form of mild torture for everyone involved. As with most things in life, meetings… Continue reading Better Planning = Better Meetings
Three Ways to Surprise and Delight Clients
Customers and clients who feel they’ve had a good experience with a company will tell an average of nine people. Conversely, they’ll tell up to sixteen people about a negative experience (Source: American Express Survey, 2011). Clearly, a huge incentive exists for companies to offer positive experiences to their customers. Here at The Records Company,… Continue reading Three Ways to Surprise and Delight Clients
How We Help Clients Lower Costs
Along with our top level customer service, we pride also ourselves on the fact that with each records request we fulfill, we help clients lower costs. Our service is both cost effective and affordable, much to the delight of our customers. We help achieve these savings in several ways but namely by lowering overhead, providing… Continue reading How We Help Clients Lower Costs
Developing Young Talent in Your Organization
Millennials can be hard working, loyal, well-adjusted and fulfilled employees, but they need to be paired with the right companies and positions. If you’re interested in developing young talent in your organization, we suggested utilizing all four of the tactics below. Each offers something different and will lead to a well-adjusted and effective workforce that… Continue reading Developing Young Talent in Your Organization
Six Reasons to use The Records Company for Records Retrieval
Here at The Records Company we pride ourselves on our ability to serve our clients with the utmost care and integrity. To us, “customer service” is more than just words on a motivational poster: it’s the reason we are here. We believe that our unyielding dedication to providing the best customer service in the business… Continue reading Six Reasons to use The Records Company for Records Retrieval
How to Build Lasting Customer Relationships
In today’s professional services industries, moving toward a high volume, transaction-based service model can be quite tempting and might even seem like a good idea. In fact, it’s one of the least productive moves a company can make, especially as it relates to long-term growth and viability. By investing time and effort into your customers,… Continue reading How to Build Lasting Customer Relationships
Who Uses The Records Company?
While we are primarily a records retrieval company, we also provide a host of additional services to various companies. We assist our customers in many different ways so if you’re curious about who uses our services and how we help them, you’re in the right place. Below are the people we help and the primary… Continue reading Who Uses The Records Company?