As ever more Baby Boomers progress closer to retirement age, attracting and retaining young talent is becoming a central focus for many companies and firms. Developing new staff members takes time, and if your company isn’t yet making that a priority, you may find yourself struggling to catch up in a few years as older… Continue reading Seven Ways to Attract Millennial Talent
Category: Company
Outsourcing—When Does it Make Sense?
When used effectively, outsourcing can be a smart way to reduce your costs while allowing your company or firm to focus on its core services. Outsourcing your non-core functions allows your company to optimize its workflow, work more efficiently, and control costs more closely. In today’s competitive business world, where everyone’s looking to gain a… Continue reading Outsourcing—When Does it Make Sense?
Increasing Profitability in Your Firm
In today’s highly competitive legal environment, it’s important for firms to effectively manage and increase profitability whenever and wherever possible. Here, we’ve identified three main categories and four strategies in each to help you get on the path to increasing profitability in your firm.
Online Data Security: Five Steps for Protecting Your Firm and Clients
In today’s cyber-based work environment, law firms and insurance companies possess treasure troves of online data. Most of that information is quite sensitive and highly confidential. As the saying goes “the best defense is a good offense,” meaning that taking the proper precautions and safety measures will go a long way toward ensuring that the… Continue reading Online Data Security: Five Steps for Protecting Your Firm and Clients
Customer Service: Why We Are Here
Here at The Records Company we pride ourselves on our world-class customer service. We see it as more than just business: it’s a relationship. The relationships that we have with our customers are vital to our business success and allow us to grow and reach other new customers. But don’t take our word for it,… Continue reading Customer Service: Why We Are Here
The Benefits of Online Records Retrieval
One thing none of us needs more of is paper: files, research, records, contracts, etc. For years paper filled our desktop in-boxes, clogged our filing cabinets, and littered our desks. With the advent of the web and the steady migration toward a more paper-free office, working with files electronically is the new standard. Even the… Continue reading The Benefits of Online Records Retrieval
When to Outsource Medical Records Retrieval
Picture this: You’re once again swimming in a mountain of medical records while waiting for several more packets to arrive in the mail. You have tons of other, higher revenue-generating work to complete, but somehow, all of these records need to be combed through, organized, summarized, processed, and incorporated into the case work. Where will… Continue reading When to Outsource Medical Records Retrieval
Building Ease Into Workflow
In today’s fast-paced work environment, both the demands and the stakes are quite high. Everyone seems to be working at a break-neck pace to get (and stay) ahead of the competition. Sacrifices are made far and wide in the name of profitability, growth, and the greater good. While all of these things are necessary, it’s… Continue reading Building Ease Into Workflow
Online Records Retrieval Made Easy
In today’s fast-paced business world, old-fashioned, off-line medical records retrieval systems are antiquated and increasingly costly in terms of staff hours spent versus returns reaped. The records retrieval process is complicated and can be time-consuming from all aspects, especially when done manually. Having a one-stop digital portal at your fingertips for submitting requests is the… Continue reading Online Records Retrieval Made Easy
This Week’s Service Interruptions (Resolved)
On Tuesday December 27 and Wednesday December 28, 2016, The Records Company (TRC) experienced hiccups in the normal service delivery for our customer portal on our website. Our customers reported that they couldn’t submit new requests to our portal, but they were still able to access records and prior requests.