Fast Facts about Employment Records

Employment records may or may not leap to mind when you think about records you or your representatives might need in a legal proceeding—that would depend on the type of action you’re pursuing. Because most of us spend most of our waking hours at work, our employment records contain a trove of information that could… Continue reading Fast Facts about Employment Records

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For All Records, Public and Private

If you look through the archived posts on this blog, you’ll see many posts about our processes and procedures for retrieving medical records for your clients. We retrieve a lot of medical records because their retrieval requires adherence to complicated and strict legal protocols. For such a time-consuming process, it makes sense to outsource the… Continue reading For All Records, Public and Private

Going Greener with Records Retrieval

As Spring arrives in the northern hemisphere—even though it may not feel that way further north in the hemisphere—our thoughts turn to all the natural beauty coming to life before our eyes. This time of year often renews our focus on sustainability and efforts to preserve that natural beauty. The push for office spaces and… Continue reading Going Greener with Records Retrieval

Get Password Protected

Because we handle large volumes of sensitive information, The Records Company is dedicated to maintaining security at all levels. Our encryption and cybersecurity measures are state-of-the-art, and our staff undergoes rigorous training in privacy laws and security procedures to keep our clients’ information safe. We combine security with convenience in our online portal for records… Continue reading Get Password Protected

A Great Website Makes Great Customer Service

The best business websites start with a clearly defined goal. For example, at The Records Company, our goal is to make the records retrieval process quick and easy for our clients.  Everything we include on our website is oriented toward that goal and toward providing the best customer service in the records retrieval industry. Simple… Continue reading A Great Website Makes Great Customer Service

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Gathering Feedback for Client Satisfaction

If you think back to the last time you were asked to leave feedback on a product or service you purchased, you probably don’t have to delve too far into your memory: the toaster you ordered from an online retailer, your vacation getaway house, your ride to the airport, the app you downloaded. It’s safe… Continue reading Gathering Feedback for Client Satisfaction

What Your Clients Want and How We Assist

Two of the most common and important factors clients look for when choosing legal representation are consistent communication and fair, transparent pricing for services. The practice of law is driven by many of the same market forces that drive any other business, so these factors take on additional importance as a firm competes with other… Continue reading What Your Clients Want and How We Assist

Getting More from Mentoring

The benefits of mentorships are well-documented. Mentors benefit from these relationships by building leadership and expanding their understanding of their own roles. Mentees get career guidance, room for growth in their own skills, and greater connection to the organization. Mentorships are linked to increased employee retention, enhanced diversity in the workplace, and positive office climate.… Continue reading Getting More from Mentoring

Outsource with Confidence at The Records Company

So, you’re considering outsourcing records retrieval to The Records Company. You’ve done your research. You know our registration process is quick and painless. You know our online portal is easy to use. You know we step in and save your employees time and energy they can use to focus on other tasks. You know our… Continue reading Outsource with Confidence at The Records Company

Bringing the Joy Back to Work

Last week we talked about how to retain employees in a tight labor market when new hires and great talent are in short supply. But what if you’re on the other side of the coin? You’re just not feeling the passion or joy you once found in your work. A shift of positions, or firms, or… Continue reading Bringing the Joy Back to Work