Services Above and Beyond Records Retrieval

Retrieving, delivering, and storing records are only a part of the services we provide that can save you time and money. You already know we provide superior litigation support for personal injury and other cases with one-stop shopping for all the records you may need for a case—medical records, EMS reports, employment records, legal records,… Continue reading Services Above and Beyond Records Retrieval

Keeping Time in the Right Context

When it comes to time, The Records Company has one guiding principle: yours is valuable. Our entire service model is built to save you precious minutes and hours, so you can use that time for other tasks besides filling out forms and making calls. However, you’ve probably discovered that not everyone in your life places… Continue reading Keeping Time in the Right Context

Important Changes for Our Clients

In the coming weeks, The Records Company will reduce our number of email updates sent to clients as we prepare to introduce a new portal system that will provide status updates without adding to your email load. As a first step toward the new system, we will simplify our responses on the current portal to streamline information and… Continue reading Important Changes for Our Clients

The Power of Positive Language

If you have 100 interactions with other people today, probably 95 of those interactions will be positive—or at least neutral. However, the world is a stressful place, none of us is perfect, and sometimes small things can turn a routine interaction volatile. Here are three simple word-choice changes you can make to help keep those… Continue reading The Power of Positive Language

HITECH and the Cost of Records Retrieval

This week we feature a guest post from our Legal and Compliance Team, examining the effects of HITECH Act restrictions on billing practices for medical records retrieval. Part 1 Fighting with Medical Records Providers over HITECH Non-Compliance Records Request Billing is a Fools-Gold Pursuit Each year a handful of consumers—mainly patients of medical providers—become aware of the provisions… Continue reading HITECH and the Cost of Records Retrieval

Five Reasons to Choose The Records Company

The Records Company isn’t your only choice for outsourcing records retrieval services for your organization. Lots of firms retrieve records. However, in June 2019, one of the largest of these firms announced it would be discontinuing medical record retrieval services. If your firm is one of those affected by this change of service, if you’re… Continue reading Five Reasons to Choose The Records Company

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A Booster for Office Morale

Employee morale is about more than just happiness in the workplace, although happiness is a key component of it. Ultimately, morale is about something deeper, tracing to a sense of purpose and satisfaction with our work that carries us through busy or difficult periods. During those times, for example, we may not exactly be happy,… Continue reading A Booster for Office Morale

Rapid Resolution for Medicare Liens

Medicare liens may be old hat to you if you’ve been practicing law for any length of time. If you’re newer to the idea, here’s a quick rundown. If a client uses Medicare (or Medicaid) as their medical insurance coverage, and that client receives a settlement relating to an injury, the federal or state government… Continue reading Rapid Resolution for Medicare Liens

Put Your Sense of Humor to Work

One of the most desirable human traits is a sense of humor. We look for it in our partners, our friends, even our business associates. Researchers who study these types of things believe our impulse for laughter evolved as a bonding mechanism for human groups. If you look at your own social relationships, you’re likely… Continue reading Put Your Sense of Humor to Work

Meet the Competition with Records Retrieval

The legal profession has always been highly competitive, and as the field changes and evolves to accommodate technological advances and external service providers, the competition can seem more intense than ever. While The Records Company can’t make the marketplace less competitive for you, we can give you some of the tools you need to compete… Continue reading Meet the Competition with Records Retrieval